Burst pipe in Buffalo? Stop the water, then call.
A burst pipe can flood a room in minutes, especially in a Buffalo winter. Call now and we will talk you through shutting the water off while help is on the way.
Answered live, 24 hours a day — Buffalo & Erie County. Call for an estimate.
First — what to do now
First 5 minutes
- 1. Shut off the main water: Find your main shutoff — often near where the water line enters the house, in the basement — and turn it clockwise to stop the flow.
- 2. Open a tap: Open a low tap to drain pressure and direct remaining water away from the burst section.
- 3. Protect what you can: Move rugs, boxes, and electronics out of the water. Do not step into water near outlets or electrical panels.
- 4. Call now: Call (716) 435-9317. Tell us where the break is, whether the water is off, and what part of the house is affected.
Why this happens in Buffalo
Buffalo-specific causes
- Lake-effect cold snaps that freeze exposed pipes in basements, garages, crawl spaces, and exterior walls.
- Older Buffalo homes with uninsulated runs, especially in houses built before modern insulation standards.
- Pipes that froze, thawed, and split — the leak often shows up during the thaw, not the coldest night.
- Corroded or weakened sections that finally give way under normal pressure.
Signs you should not wait
Call now if you see this
- Water spreading across a floor, ceiling stain growing, or a hissing sound inside a wall.
- No water, or very low pressure, at taps after a cold night.
- A damp smell, buckling floor, or paint bubbling after a freeze.
- Water pooling in a basement with no obvious appliance source.
Questions, answered
Frequently asked questions
Will you fix it the same visit?
In most emergency cases the goal is to stop the water, cut out the failed section, and repair or cap it so the house is safe and usable again. Call for an estimate and a clear next step.
Should I turn my heat up?
Keep the house heated while you wait, and open cabinet doors under sinks on exterior walls so warm air reaches those pipes.
Is this an emergency or can it wait?
If water is actively spreading, the main will not shut off, or a ceiling or floor is involved, treat it as an emergency and call now.
Do you serve my town?
Yes — Buffalo and Erie County, including Amherst, Cheektowaga, Tonawanda, West Seneca, Hamburg, Orchard Park, Lancaster, Kenmore, Lackawanna, and Clarence.
Also serving — emergency plumber near you
Don't wait on water damage.
One call gets you a local emergency plumber, day or night. Tell us what is happening and where you are, and we will talk through the next step.
☎ Call (716) 435-9317